Sample preparation generally takes 3 to 7 business days. For bulk production orders, the standard lead time ranges between 15 to 25 business days depending on order size and custom specifications.
Yes, we support comprehensive OEM/ODM solutions including custom logo placement, tailored packaging, specific dimensions, and personalized color matching.
We maintain strict quality control standards across all production phases, conducting incoming material inspections, in-line process checks, and thorough pre-shipment evaluations.
We offer flexible international shipping choices via express carriers (DHL, FedEx, UPS), air freight, ocean freight, or direct delivery to your nominated logistics partner.
We accept T/T (Telegraphic Transfer), L/C, PayPal, Western Union, and secure Trade Assurance payment options for smooth transaction processing.
Please notify our support team within 48 hours of delivery with clear photographs or video footage of the issue. We will review and organize an immediate replacement or refund solution.